The Indian e-commerce market does not work like the US or the UK, and yet most Google Ads advice you will read online is written for those markets. Cash on delivery changes everything. Festival cycles dwarf normal months. Price sensitivity is real. And the gap between a window-shopper and a buyer is wider here than almost anywhere else.
At Improtics, we are an Ahmedabad-based Google Ads agency that manages accounts for e-commerce brands in India and globally. This playbook is the version we wish every Indian D2C founder had before they spent their first lakh on ads. It is specific to the Indian market and built from real accounts.
If you would rather have us build and run this for your brand, start with a free audit call. Otherwise, let us build your strategy.
First, Fix the Foundation: COD and Conversion Tracking
Here is the trap that kills most Indian e-commerce Google Ads accounts. You run ads, you get "purchases," Google reports a healthy ROAS, and then your bank account does not match. The reason is cash on delivery. A COD order is not revenue until it is delivered and paid for, and in India, COD return-to-origin rates can run 20 to 40 percent for some categories.
If you track a COD order as a completed purchase at full value the moment it is placed, you are feeding Google inflated data. The algorithm then optimizes toward customers who place orders and refuse delivery. Your reported ROAS looks great while your real profit bleeds.
The fix: track prepaid and COD as separate conversion actions, and value COD orders at your actual realized rate after returns, not the order value. Better still, feed delivered-and-paid data back to Google where possible. This single correction has turned more "failing" accounts profitable for us than any clever bidding trick.
The Campaign Structure for an Indian D2C Brand
You do not need ten campaigns on day one. You build up in this order.
1. Brand Search (cheap insurance)
When someone searches your brand name, you should appear. It is inexpensive and it stops competitors and marketplaces from stealing customers who were already looking for you. In India, where Amazon and Flipkart bid aggressively on brand terms, this matters even more.
2. Shopping / Performance Max (the engine)
For most product-based brands, Shopping through Performance Max will be your biggest revenue driver. But it lives and dies on your product feed. Your product titles are your keywords. A title like "Kurta" will lose to "Cotton Anarkali Kurta for Women - Festive Wear - Blue - Size M." Indian buyers search with very specific intent, and your feed has to match it. We have written a full breakdown of feed mistakes in our post on why Shopping campaigns bleed money.
3. Non-Brand Search (intent capture)
Target the high-intent searches where someone wants to buy a product like yours. Keep these tightly themed and ruthless with negative keywords. In India especially, you will need a long negative list to filter out "free," "wholesale," "manufacturer," "near me" job seekers, and price-comparison browsers who will never buy at your margin.
4. Remarketing (close the gap)
Indian buyers research a lot before purchasing. The gap between first visit and purchase is wide. Remarketing through Performance Max and Demand Gen keeps you in front of people who showed interest but did not buy. For considered purchases this is often your highest-ROAS spend.
Budget Benchmarks in Rupees
Founders always ask how much they should spend. There is no universal number, but here is a realistic frame for an Indian D2C brand. Below roughly 30,000 to 50,000 rupees per month in ad spend, Google's algorithm struggles to gather enough conversion data to optimize well, especially for Performance Max. You can start smaller to test, but expect the learning to be slow.
The more useful number is not your budget, it is your target ROAS, and that depends entirely on your margins. A brand with a 60 percent gross margin can profitably run at a 2.5x ROAS. A brand with a 25 percent margin needs 4x or more just to break even after the cost of goods. Calculate your break-even ROAS first, then set your target above it. Spending more is only smart if the account stays above your break-even line.
Play the Festival Calendar
This is where Indian e-commerce is genuinely different. A huge share of annual sales can land in the festive quarter - Navratri, Dussehra, Diwali, and the wedding season that follows. The brands that win do not switch on ads in October. They prepare in August and September: warming up remarketing audiences, building Shopping data, and testing creative, so that when buying intent spikes, their accounts are already trained and ready to scale.
Equally, plan for the slow months. January and February after the festive rush are quieter for many categories. Do not panic and slash budgets at the first soft week. Manage to the season, not the day.